Digital onboarding for employee integration and training
Platform with a study program and courses developed in a ludic and interactive environment to integrate new employees to the Corporate University and to train consultative sales people.
Where it was applied
JW Computers
Period
2009
Case
Corporate Onboarding
Developed Activities
Design of the solution for integration of new call center employees for J&W Corporate University.
Syllabus analysis and adjustments.
Development of the course, with games simulating the errors in attendance.
Technology platform customization.
Solution design for training consultative salespeople.
The integration of new employees has always been important: contributing to talent retention, alignment with the vision and values of the organization, and increased productivity.
Today, in a context of market heating and increased turnover, onboarding is considered a priority and strategic, as an indicator of how quickly the company can compose and replace its team in order not to affect the operation; or to gain scale, taking advantage of business opportunities.
Cognita designs, implements and makes Onboarding Programs operational, integrating both the institutional and technical dimensions in a digital, scalable and customized journey, with adaptive sequences that change the path of new employees according to the area of the company they are joining and the role they will play there.
